Terms of Service

Agreement

These Terms of Service ("Terms") govern your access to and use of Mindbody Sync ("the App"), a software integration operated by MethodData ("we," "us," or "our"). By installing the App, connecting your accounts, or using any part of the service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference.

If you are using the App on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

What the App does

The App helps businesses synchronize contact and deal data between Mindbody and HubSpot according to the settings you configure. Features may include OAuth-based HubSpot installation, Mindbody credential connection, field and pipeline mappings, manual test sync, full sync, webhook-driven updates, and sync reporting.

Available features, sync directions, and supported record types may change over time. We may add, modify, or remove functionality with reasonable notice when practicable.

Third-party services

The App integrates with HubSpot and Mindbody. Those platforms are operated by third parties and are subject to their own terms, privacy policies, and acceptable use rules. We do not control HubSpot or Mindbody and are not responsible for their availability, API changes, rate limits, outages, or data handling.

HubSpot is a trademark of HubSpot, Inc. Mindbody is a trademark of Mindbody, Inc. We are not affiliated with, sponsored by, or endorsed by HubSpot or Mindbody. Your use of the App from the HubSpot Marketplace is also subject to HubSpot Marketplace Terms of Use.

Account access and authorization

• You authorize the App to access your HubSpot account through HubSpot OAuth using the scopes shown during installation.
• You are responsible for providing valid Mindbody credentials and keeping them accurate and up to date.
• You must have the rights and permissions needed to connect each account and to sync the data you choose to sync.
• You must not share dashboard access or attempt to access another customer's tenant data.

Acceptable use

You agree not to:

• Use the App in violation of applicable law or third-party terms
• Use the App for restricted industries or purposes prohibited by HubSpot's acceptable use policies
• Attempt to reverse engineer, disrupt, overload, or gain unauthorized access to the App or related systems
• Misrepresent your identity, submit false credentials, or use the App to process data you do not have permission to use
• Resell or sublicense the App except as expressly permitted in writing by us

Your data

As between you and us, you retain ownership of your business data, including CRM and Mindbody records processed through the App. You grant us a limited license to access, process, store, and transmit that data solely to provide, secure, maintain, and improve the App as described in our Privacy Policy.

You are responsible for the accuracy, quality, and legality of data you sync and for obtaining any consents required under applicable privacy laws.

Service availability and disclaimers

The App is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted operation, error-free sync, real-time delivery, or that synced data will always match your source systems. Sync results depend on your configuration, third-party API behavior, network conditions, and data quality.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Pricing

The App is billed at USD $150 per month per HubSpot portal through Stripe. A payment method is required to start a 14-day trial. After the trial, Stripe charges the saved card unless you cancel in the App or the current period ends after an uninstall.

If you cancel your subscription in the App, you keep access until the end of the then-current trial or paid period. If you uninstall the App from HubSpot, sync stops until you reinstall. Stripe keeps the current period and does not charge again after that period ends. Reinstalling the same portal before then continues the same subscription.

Suspension and termination

You may stop using the App at any time by uninstalling it from your HubSpot account and removing Mindbody credentials in Settings. Uninstalling from HubSpot turns off sync. Stripe keeps the current trial or paid period and does not charge again after it ends.

We may suspend or terminate access if you violate these Terms, if required by law, if a third-party integration becomes unavailable, or to protect the security or integrity of the service.

Upon termination, we will stop processing new syncs. We may retain certain data for a reasonable period for security, backup, billing, and legal compliance, as described in our Privacy Policy. You may contact support to request deletion of tenant data.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from or related to your use of the App.

Our total liability for any claim arising out of or relating to the App or these Terms will not exceed the greater of (a) the amount you paid us for the App in the twelve months before the claim, or (b) one hundred U.S. dollars (USD $100).

Indemnity

You will defend, indemnify, and hold us harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the App, your data, your violation of these Terms, or your violation of applicable law or third-party rights.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes may also be communicated through the App, by email, or on our website. Continued use after changes become effective constitutes acceptance of the updated Terms.

General

• These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App.
• If any provision is found unenforceable, the remaining provisions will remain in effect.
• Our failure to enforce a provision is not a waiver of our right to do so later.
• These Terms are governed by the laws of the United States, without regard to conflict-of-law rules, except where mandatory local law applies.

Contact

Questions about these Terms: [email protected]